Troy Web Consulting
Cohoes (Albany), United States
Leading Edge. Lasting Impact. Custom Web & Software Engineering
Chicago, United States
AI Chatbot Platform, WhatsApp Automation & Conversational Marketing
50-249
Team Size
2019
Founded
$100 - $149 / hr
Hourly Rate
$10,000+
Min Project
About
BotPenguin is an innovative conversational AI platform, custom chatbot engineering studio, and marketing automation company founded in 2019 and headquartered in India with global operations. Specializing in AI-powered website chatbots, WhatsApp Business automation, Facebook Messenger bots, custom API integrations, and lead qualification workflows, BotPenguin empowers e-commerce retailers, healthcare providers, educational institutions, and SaaS businesses to automate customer interactions. Recognized on software platforms and B2B directories, the company is praised for rapid chatbot deployment, NLP integration, and multi-channel messaging support. Their technology stack incorporates OpenAI API, ChatGPT, Node.js, Python, React.js, WhatsApp Cloud API, Webhooks, and cloud infrastructure. BotPenguin's multidisciplinary team of AI engineers, conversational designers, software developers, and integration leads helps businesses configure automated chat funnels, live chat routing, and CRM synchronization. By turning website visitors into qualified leads through automated conversational AI, BotPenguin enables commercial clients to scale customer support predictably, sustainably, and efficiently.
Office Locations
Locations & Offices
1 Office
Chicago, United States
Headquarters
Chicago, IL, United States
Technologies & Stack
Industries Worked On
Frequently Asked Questions
BotPenguin delivers custom healthcare software development, AI chatbot automation, patient scheduling portals, EHR integrations, and HIPAA compliance.
We automate patient appointment scheduling, patient intake forms, billing inquiry responses, and insurance verification workflows using AI chatbots.
Yes, 100% of our healthcare software applications and chatbot backends are built in strict compliance with HIPAA data security and privacy rules.
We offer 24/7 SLA maintenance retainers covering cloud server monitoring, security vulnerability patching, EHR API updates, and feature additions.
Client Reviews
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Quality:
5.0
Communication:
5.0
Timeliness:
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5.0
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Contact & Socials
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